Effective Date: August 6, 2026
Welcome to the website of Remgee Engineering Services Ghana Ltd.
We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our products, request quotations, place orders, or use our online services.
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect different types of information depending on how you interact with our website.
Personal Information
When you contact us, request a quotation, purchase products, or communicate with us, we may collect:
- Full name
- Email address
- Phone number
- Delivery address
- Billing information
- Company details (where applicable)
- Any information you provide through enquiry forms or customer support channels
Technical Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Website usage information
- Date and time of visits
This information helps us improve our website performance and provide a better user experience.
2. How We Use Your Information
Remgee Engineering Services Ghana Ltd may use your information to:
- Process and fulfill orders
- Provide product information and quotations
- Respond to enquiries and customer requests
- Communicate with customers regarding orders, deliveries, and services
- Improve our products, services, and website experience
- Maintain customer records
- Prevent fraudulent activities
- Comply with legal and regulatory requirements
We only collect information that is necessary for providing our services and improving your experience.
3. E-Commerce and Payment Information
When you purchase products through our website, we may collect information necessary to process your order, including your personal details, billing information, and delivery information.
Payments made through our website are processed securely by trusted third-party payment providers. Remgee Engineering Services Ghana Ltd does not store your complete payment card details on our servers.
All payment information is handled securely according to the privacy policies and security practices of the relevant payment providers.
4. Order and Delivery Information
To process and deliver your orders, we may use your information to:
- Confirm purchases
- Arrange delivery
- Contact you regarding your order status
- Provide customer support after purchase
We may share necessary delivery information with trusted delivery partners only for the purpose of completing your order.
5. Cookies and Website Tracking
Our website may use cookies and similar technologies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website functionality
- Understand how visitors use our website
- Improve website performance
You can choose to disable cookies through your browser settings. However, disabling cookies may affect some features of the website.
6. Sharing of Information
Remgee Engineering Services Ghana Ltd does not sell, rent, or trade your personal information.
We may share your information only when necessary with trusted third parties, including:
- Payment service providers
- Delivery and logistics companies
- Website hosting providers
- Technical service providers
- Legal or government authorities where required by law
All third parties are expected to handle your information responsibly and only use it for the intended purpose.
7. Data Security
We take appropriate measures to protect your personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Unauthorized disclosure
Although we take reasonable steps to protect your information, no method of internet transmission or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain personal information only for as long as necessary to:
- Complete transactions
- Provide customer support
- Maintain business records
- Meet legal and accounting requirements
- Resolve disputes
When information is no longer required, we will take reasonable steps to securely remove or anonymize it.
9. Your Privacy Rights
You may have the right to:
- Request access to the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information where applicable
- Ask questions about how your information is used
To make a request regarding your personal information, please contact us using the details provided below.
10. Third-Party Links
Our website may contain links to third-party websites, payment platforms, or external services.
We are not responsible for the privacy practices, security, or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
Our website is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children. If we become aware that personal information has been collected from a child without appropriate consent, we will take reasonable steps to remove such information.
12. Changes to This Privacy Policy
Remgee Engineering Services Ghana Ltd may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
Any updates will be posted on this page with a revised effective date.
We encourage you to review this Privacy Policy periodically.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal information, please contact us:
Remgee Engineering Services Ghana Ltd
📍 Address: Ashongman Estate, Mensah Anteh Avenue, Accra, Ghana
📞 Phone: +233 24 211 7706 | +233 50 700 3871 | +233 30 244 4548
✉️ Email: info@remgee.com
We are committed to protecting your privacy and responding to privacy-related enquiries promptly.
